We have used various IT companies over the years and it is always difficult to change your IT service company (just like changing a bank). We are glad we did back in 2005. We are astonished how Capital Networks have provided us with such excellent responsive service. There are not many service based companies out there that offer a valued service nowadays but Capital Networks is one of them. We have purchased their flexible plan year after year which is fantastic value and service.
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We contacted Capital Networks as we had various network problems and our business was starting to suffer.

Capital Networks responded that afternoon and resolved all our problems. We have since taken out their flexible plan.

Well recommended!
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We have over the years had several new computer systems or updates and on every occasion we have experienced disruption resulting in the raise stress levels that go hand in hand with computers.

On this occasion we wanted a different approach and this was offered by Capital Networks. Not only was their quotation very competitive, their method of installation was a solution to a problem.

The other companies who quoted wanted to configure the new server on their premises and then install into ours during working hours. This left the most essential programme still to be installed by the providers at an additional cost and the disruption to a busy sales office was unthinkable.

Capitol Networks offer to work through the weekend at our offices and configure and install all the programmes so that on Monday morning we started work as normal. They also offer a full days support on site on the Monday should we experience any problems.

We are delighted to say that there were none. Being so impressed we took out a support package for both the hardware and software. We are prepared to recommend Capitol Networks and that is something we don’t do lightly.

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