| We
have used various IT companies over the years
and it is always difficult to change your IT
service company (just like changing a bank).
We are glad we did back in 2005. We are astonished
how Capital Networks have provided us with such
excellent responsive service. There are not
many service based companies out there that
offer a valued service nowadays but Capital
Networks is one of them. We have purchased their
flexible plan year after year which is fantastic
value and service.
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We
contacted Capital Networks as we had various
network problems and our business was starting
to suffer.
Capital Networks responded that afternoon
and resolved all our problems. We have since
taken out their flexible plan.
Well recommended!
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We
have over the years had several new computer
systems or updates and on every occasion we
have experienced disruption resulting in the
raise stress levels that go hand in hand with
computers.
On this occasion we wanted a different approach
and this was offered by Capital Networks. Not
only was their quotation very competitive, their
method of installation was a solution to a problem.
The other companies who quoted wanted to configure
the new server on their premises and then install
into ours during working hours. This left the
most essential programme still to be installed
by the providers at an additional cost and the
disruption to a busy sales office was unthinkable.
Capitol Networks offer to work through the
weekend at our offices and configure and install
all the programmes so that on Monday morning
we started work as normal. They also offer a
full days support on site on the Monday should
we experience any problems.
We are delighted to say that there were none.
Being so impressed we took out a support package
for both the hardware and software. We are prepared
to recommend Capitol Networks and that is something
we don’t do lightly.
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