What is IT Managed Support?

Managed IT support from CapNet is a proactive IT support service that will keep your business operational and reduce downtime. We will protect your company from the expense and risk of an in-house IT Support provision by:

  • Proactively monitor and manage your IT systems both remotely and via on-site support

  • Keeping your systems up to date, with enhanced security, automatically installing updates and patches to ensure your computers run smoothly at a time that suits your staff and business

  • Minimise disruption by responding quickly to fix any problems that may occur. This can be done by phone, email, or an on-site visit by one of our engineers

  • Maximise productivity by giving your business the best advice as to how to get the most out of the IT hardware, software, and connectivity currently available.

Whatever your size we are an extension of your business. We are your IT department with the services and expertise at your disposal whenever you need us.

“We found that UK businesses clocked up 149 million hours of internet downtime between them last year and that the cost to the economy was £12.3 billion in lost productivity.”
— Beaming
“On average, businesses lose between £65,000 and £83,000 for every hour of IT system downtime, according to estimates from studies performed by IT industry analyst firms.”
— IT Industry

How Can CapNet Help?

Your business will benefit from being able to access a team of experienced, Microsoft Certified engineers who can provide both remote and on-site support. We work with businesses big and small to ensure their IT systems run smoothly and keep their businesses productive in an ever-changing interconnected world.

Engineers conducting Managed IT Support and services remotely

Contact us to see how we can help.

“Just wanted to drop you an email regarding your engineer Shaun. Dropped MacBook to him earlier this week as had loads of issues with it. Shaun worked tirelessly to sort it over 2 days and gave it back to me as good as new. Never moaned once and was always around to answer any questions. Appreciate I pay for your services, but he has gone above and beyond to sort this out, and I can’t thank you guys enough. He even arranged to have it dropped back to me when done!”
— Peninsular Property