IT SUPPORT
Managed IT Computer Support Services
WHAT IS IT MANAGED SUPPORT?
Managed IT support from CapNet is a proactive, fully managed IT service designed to keep your business running smoothly while reducing downtime. Instead of dealing with the expense and risk of an in-house IT team, we provide comprehensive remote and on-site support, ensuring your technology remains secure, efficient, and up to date.
HOW WE SUPPORT YOUR BUSINESS:
Proactive Monitoring & Management – We continuously monitor your IT systems, identifying and resolving potential issues before they disrupt your business. Our team provides both remote and on-site support to keep everything running seamlessly.
Enhanced Security & Updates – Your systems are kept up to date with the latest security patches and software updates, ensuring optimal performance while minimising security risks—all at a time that suits your business operations.
Rapid Response & Issue Resolution – Whether via phone, email, or an on-site visit, our engineers respond quickly to fix any problems, minimising downtime and keeping your team productive.
Maximising Efficiency – We provide expert guidance to help your business make the most of its IT infrastructure, recommending the best hardware, software, and connectivity solutions to boost productivity.
No matter the size of your business, CapNet becomes an extension of your team—your dedicated IT department, providing expert support whenever you need it.
HOW CAN CAPNET HELP?
With CapNet, your business benefits from a team of experienced, Microsoft Certified engineers who provide both remote and on-site IT support. Whether you’re a small business or a large organisation, we deliver tailored, proactive IT solutions that keep your systems secure, efficient, and future-proof. Our goal is to minimise downtime, enhance productivity, and ensure your technology supports your business growth in an ever-evolving digital world.
24/7 Monitoring & Proactive Maintenance
We continuously monitor your IT infrastructure to detect and resolve potential issues before they cause disruptions. With real-time alerts and proactive system maintenance, we keep your business running smoothly, day and night..
Fast & Reliable IT Support You Can Count On
Whether you need help remotely or on-site, our expert engineers respond quickly to resolve issues. With phone, email, and in-person support, we provide reliable solutions with minimal downtime, ensuring your team stays productive.
Cybersecurity & Data Protection
We fortify your business with cutting-edge cybersecurity solutions, including firewall protection, threat detection, and regular security updates. Our goal is to protect your data, prevent cyber threats, and keep your business compliant with the latest security standards.
Scalable IT Solutions for Business Growth
As your business evolves, so do your IT needs. We offer scalable and flexible IT solutions, from network upgrades to cloud services, ensuring your technology grows with your business—without unnecessary costs or complexity.
IT SUPPORT THAT PAYS FOR ITSELF:
When CapNet manages your IT, you don’t have to.
We become your in-house IT department — without the stress, the cost, or the recruitment headaches. From day-to-day support to long-term planning, we handle everything so you can focus on running and growing your business.
We proactively monitor your systems, secure your data, and keep your technology running smoothly. No more chasing updates or worrying about cyber threats, we take care of that for you.
We’ll even liaise with third-party vendors on your behalf, speaking their technical language so you don’t have to. Whether it’s your software provider, telecoms company, or hardware supplier, we communicate clearly and effectively to get the issue resolved faster and with less back-and-forth.
But we don’t just maintain, we help you scale.
As your business grows, we guide you towards the right technologies, ensuring every upgrade, platform, or cloud solution fits your goals. Whether you’re hiring new staff, moving offices, or rolling out new systems, we make sure your IT is ready to grow with you.
We think ahead, so you don’t have to look back.
“We found that UK businesses clocked up 149 million hours of internet downtime between them last year and that the cost to the economy was £12.3 billion in lost productivity.”
— BEAMING
“On average, businesses lose between £65,000 and £83,000 for every hour of IT system downtime, according to estimates from studies performed by IT industry analyst firms”
— IT INDUSTRY
CONTACT US TO SEE HOW WE CAN HELP:
Have a question about our IT services? Need expert support for your business? We’re here to help.
Fill out the form below, and one of our friendly team members will get back to you as soon as possible. Whether you need advice, support, or a tailored IT solution, we’re ready to assist.