Managed IT Support

For Liverpool Businesses

CapNet provides managed IT support, cybersecurity and Microsoft 365 services to businesses across Liverpool and the wider Merseyside area. We're based in Birkenhead, minutes from the city through the tunnel, which keeps us close enough for on-site support while giving Liverpool firms an established, experienced IT partner.

We support businesses across Liverpool and the surrounding area, including the city centre, Vauxhall, Kensington, Everton, Toxteth, Aigburth, Wavertree, Allerton, Garston, Hunts Cross, Anfield, Fairfield, Childwall, Mossley Hill, Speke and Woolton, as well as the wider Merseyside towns of Bootle, Waterloo, Crosby, Maghull, Aintree, Huyton, Prescot and Kirkby.

What we do for Liverpool businesses

  • Managed IT support — 24/7 proactive monitoring plus remote and on-site help from Microsoft-certified engineers.

  • Cybersecurity — risk assessments, threat monitoring and staff awareness training.

  • Microsoft 365 & business software — migration, setup and day-to-day support.

  • Business continuity & backup — disaster recovery to minimise downtime.

  • Connectivity & VoIP — business broadband and hosted phone systems for office or hybrid teams.

  • Hardware & IT projects — procurement and project management.

Why Liverpool businesses choose CapNet

We've supported Merseyside businesses since 2005, from local SMEs to national names such as Gaskells Waste, Brooktherm Refrigeration, Oculus, Recovery North West, and Mole Group, plus many more.

Thank you very much for providing our team with Cyber Security Training. It was an informative and insightful session and really helped to raise awareness within the team. We are much more confident in recognising fraudulent messages and emails and since the training, we have already identified and halted 4 potential security threats within our service.

Every company should have this training.
— Support at Home
We called our telephone operator to report a problem with our telephone system as it was causing disruption to our business. They incorrectly blamed internal equipment and refused to send anyone out to investigate the issues. We called CapNet and they deployed an engineer within minutes and assisted us with exiting the current contract and providing us with new handsets and a trouble-free business telephone solution.
— Heightsafe

Frequently asked questions

Are you local enough to support Liverpool on-site?
Yes, we're in Birkenhead, minutes from the city, and provide on-site support across Liverpool when an issue can't be resolved remotely.

What size of business do you work with?

We scale support to fit, from small teams to multi-site organisations.

Get in touch

CONTACT US TO SEE HOW WE CAN HELP:

Have a question about our IT services? Need expert support for your business? We’re here to help.

Fill out the form below, and one of our friendly team members will get back to you as soon as possible. Whether you need advice, support, or a tailored IT solution, we’re ready to assist.