Cut Your Phone Bills. Never Miss a Call.
VoIP Business Phone Systems for Wirral & Liverpool
Modern, flexible phone systems that work in the office, at home, or anywhere in between — backed by 20 years of local IT expertise.
Still on a Traditional Phone System?
Old ISDN and PSTN lines are expensive, inflexible, and running out of time. If any of these sound familiar, it’s time to look at VoIP:
You’re paying line rental on phones that barely get used
Your team can’t take work calls when they’re out of the office
You have no visibility on missed calls, wait times, or call volumes
Adding a new line or number is slow and expensive
Your current phone system won’t work after the 2027 PSTN switch-off
Switching to VoIP with CapNet solves all of this — at a lower monthly cost than you’re likely paying now.
Significant Cost Savings
No capital outlay, no expensive hardware, no maintenance bills. Switch to VoIP and replace your traditional line rental with a simple, affordable monthly fee — most businesses save over 50% on their phone costs.
- No upfront hardware costs
- Replace expensive line rental
- Free calls between your sites
- Predictable monthly pricing
Work from Anywhere
Your team can make and receive calls from their desk phone, mobile app, or laptop — wherever they are. Perfect for remote workers, hybrid teams, and staff who are regularly out on the road.
- Mobile and desktop apps included
- Same number wherever you work
- Ideal for hybrid & remote teams
- Full features on any device
Advanced Features Included
Get enterprise-level phone features without the enterprise price tag. Everything your business needs to handle calls professionally is included as standard — no expensive add-ons required.
- Auto-attendant & call menus
- Call recording per user
- Voicemail to email
- Time-based call routing
Multi-Site Ready
If your business operates across multiple locations, VoIP makes it simple to connect them all under a single phone system — with one number plan, free inter-site calls, and central management.
- Single unified number plan
- Free calls between all sites
- Central online management
- Scales as you grow
Call Analytics with Akixi
Stop guessing how your team is handling calls. Akixi gives you real-time and historical reporting so you can see exactly what's happening — missed calls, wait times, agent performance, and more.
- Live wallboards for your office
- Custom dashboards & KPIs
- Missed call tracking
- Scheduled email reports
Built-In Disaster Recovery
If your broadband goes down, your calls don't have to. Our VoIP system automatically reroutes calls to mobile numbers or alternative lines — so your customers can always reach you, no matter what.
- Automatic call failover
- Reroute to any mobile or number
- No missed calls during outages
- Business continuity guaranteed
Everything Your Business Needs in One Phone System
CapNet’s VoIP solution comes with a full suite of features included as standard:
Keep your existing phone number — or choose a new one
HD voice quality on all calls
Auto-attendant and professional call greetings
Call recording with flexible retention
Voicemail-to-email delivery
Time-based and intelligent call routing
Call queuing and on-hold messaging
Mobile and desktop app for remote working
Multi-site connectivity with free inter-site calls
Live call analytics and reporting
Built-in disaster recovery and call failover
Online portal for easy self-management
No long tie-in contracts. No surprise bills. Just a modern phone system that grows with your business.
The 2027 PSTN Switch-Off Is Coming — Is Your Business Ready?
BT Openreach is switching off all traditional PSTN and ISDN telephone lines by January 2027. That means if your business is still using a traditional phone system, it will stop working.
Now is the ideal time to make the move to VoIP — avoid a last-minute scramble, and start saving money on your phone bills straight away.
We handle the whole migration for you:
Number porting so you keep your existing number
Full setup and configuration by our engineers
Staff training and ongoing support included
Zero downtime during the switchover
VoIP for Every Type of Business
We provide VoIP phone systems for businesses of all sizes and sectors across Wirral, Liverpool, and the wider Merseyside area:
Professional services — solicitors, accountants, consultancies
Healthcare and dental practices
Retail and multi-site businesses
Construction and trades
Manufacturing and engineering
Schools and education providers
Whether you have 2 users or 200, we’ll design a solution that fits.
Frequently Asked Questions
Will I keep my existing phone number?
Yes. We handle full number porting so you can keep your current business number — geographic or non-geographic. If you’d prefer a new number, we can help you choose one.
What happens if my broadband goes down?
Your calls automatically reroute to a mobile number or alternative line — so your customers can always reach you, even during an outage.
Do we need to replace all our handsets?
Not necessarily. Many existing IP handsets are compatible. We’ll assess what you have and advise on the most cost-effective approach — which may mean keeping your current hardware.
How long does the setup take?
Most VoIP installations are completed within a few days. We handle everything — setup, configuration, number porting, and training — with minimal disruption to your business.
Is VoIP reliable enough for a busy business?
Absolutely. With a stable broadband connection, VoIP delivers HD call quality and higher reliability than traditional phone lines. We’ll assess your connection as part of the setup process.
Ready to Upgrade Your Business Phone System?
Whether you’re looking to cut costs, future-proof ahead of the 2027 switch-off, or simply get a phone system that works properly — we’re here to help.
Call us for a free, no-obligation chat, or fill in the form and we’ll call you back to discuss your setup.
